
Northern California Wildfire Disaster Relief
After wildfires in Northern California, Tzu Chi Northwest Region volunteers are providing emergency assistance. If your home sustained major damage, sign up now to get started.
Immediately following our Camp Fire relief mission, Tzu Chi USA initiated its mid-to-long-term recovery services to individuals and families affected by the Camp Fire.
These services include disaster case management, housing support, medical outreach, educational programs, humanistic cultural events, spiritual and emotional support, and resource referrals.
For Camp Fire’s long-term recovery, Tzu Chi USA pays extra attention to individuals and families in Magalia, Concow, and Yankee Hill as well as families who have relocated to Redding, as residents of these areas are far from cities closer to Paradise and have very limited access to resources and support.
The Emergency Financial Assistance (EFA) assistance program for Mill Fire affected families is open.
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Please follow Tzu Chi Northwest Region to stay in touch with our latest relief efforts:
Spiritual Support




Master's Teachings
A Great Lesson to Gather People and Love
Master's Teachings
Sow Good Seeds and Cultivate Fields of Blessing
Master's Teachings
Accumulation of Small Amounts
Master's Teachings
My Children Have Returned
Master's Teachings
We Turn from the Darkness to the Light on the Great Bodhisattva Path
Community Resources
Magalia Community Church
Hours: Tue, Wed, Thu, Sat 11AM-3PM
Location: Magalia Community Church (Old Magalia Church) 13700 Old Skyway, Magalia, CA 95954
Phone: 530-877-7963
Services:
Food & supplies: Offering supplies and food to Camp Fire survivors. Supplies like clothing and household items available are based on daily donations. Fire survivors should bring a photo ID and proof of impact to receive the services.
Laundry & shower trailers: Laundry detergent and fabric softener sheets are provided.
Hours: Tue, Wed, Thu, Sat 11AM-7PM (Last load of laundry: 6PM)
Monthly distribution: Offering fresh fruit and vegetables, non-perishable food, commodities, water, and a limited number of furniture items (availability depending on donations). Please call the church ahead during the operation hours for supply availability.
Pastoral counseling: Pastors are available to talk and provide mental health relief.
Location: Community/Fellowship Hall’s library in the church
Hours: Thu 11AM-3PM
Cal Hope counseling: California Hope of Butte County provides counseling, assessments, and referral support. The counselors wear blue t-shirts with an orange flower, feel free to speak with them!
Location: Historic Chapel
Visit the Butte Country website for the most updated information.
CHICO
Chico Branch Library – Open for Summer Season
1108 Sherman Avenue, Chico
Phone: (530) 891-2762
Hours: Tuesday-Thursday from 10am-6pm, Friday-Saturday from 10am-5pm, Sunday from 1pm-5pm
Only offering air conditioned facilities, no snacks or water provided. Animals not permitted.
The Chico Mall – Open for Summer Season
1950 East 20th Street, Chico
Hours: Monday-Saturday from 10 am to 9pm, Sunday from 11am- 6pm
Only offering air conditioned facilities, no snacks or water provided. Animals not permitted.
OROVILLE
African American Family & Cultural Center in Oroville – Open for Summer Season
3300 Spencer Ave, Oroville
Phone: (530) 532-1205
Hours: Monday-Friday from 9am-6pm
Open to the public; no pets, only verified service animals allowed. Water available.
Feather River Senior Citizens Associations Center – Open for Summer Season
1335 Myers St, Oroville
Phone: (530) 533-8370
Hours: Monday-Saturday from 10am-2pm
Animals not permitted, only service animals allowed.
Oroville Branch Library – Open for Summer Season
1820 Mitchell Avenue, Oroville
Phone: (530) 538-7641
Hours: Tuesday-Saturday from 10am-5pm, Sunday from 1pm-5pm
Only offering air conditioned facilities, no snacks or water provided. Animals not permitted.
Oroville Rescue Mission – Open when the temperature goes above 95 degrees.
4250 Lincoln Boulevard, Oroville
Phone: 530-538-2401
Hours: 10am – Dusk (typically around 8pm)
Open to the public, offering air-conditioned space and water on days when the temperature rises above 95 degrees. Lunch is served at 12pm (noon) and dinner is served at 7pm. Leashed pets are permitted.
BIGGS
Biggs Branch Library – Open for Summer Season
464A B Street, Biggs
Phone: (530) 868-5724
Hours: Tuesday from 12pm-6pm and Saturday from 10am-4pm
Only offering air conditioned facilities, no snacks or water provided. Animals not permitted.
DURHAM
Durham Branch Library – Open for Summer Season
2545 Durham-Dayton Hwy, Durham
Phone: (530) 879-3835
Hours: Tuesday – Wednesday from 12pm(noon)-6pm, Thursday-Friday from 10am-5pm
Only offering air conditioned facilities, no snacks or water provided. Animals not permitted.
GRIDLEY
Gridley Branch Library – Open for Summer Season
299 Spruce Street, Gridley
Phone: (530) 846-3323
Hours: Tuesday-Wednesday from 12pm(noon)-6pm, Thursday-Saturday from 10am-4pm
Only offering air conditioned facilities, no snacks or water provided. Animals not permitted.
GLENN COUNTY
***A Cool Zone is a location to get out of the heat for a period of time to let your body cool down. Cool Zone facilities include libraries, community centers, malls, and senior centers. Cool Zones do not offer snacks or water, only air conditioned facilities. Animals are not permitted***
BAYLISS
Bayliss Library – Open for Summer Season
7830 Road 39, Glenn
Phone: (530) 934-2287
Hours: Tuesday from 10am-6pm
Only offering air conditioned facilities, no snacks or water provided. Animals not permitted.
ELK CREEK
Elk Creek Library – Open for Summer Season
3432 County Road 309
Hours: Tuesday and Thursday from 1pm-5pm
Only offering air conditioned facilities, no snacks or water provided. Animals not permitted.
HAMILTON CITY
Hamilton City Library – Open for Summer Season
330 Broadway, Hamilton City
Phone: (530) 826-3466
Hours: Tuesday, Wednesday, and Thursday from 1pm-5pm
Only offering air conditioned facilities, no snacks or water provided. Animals not permitted.
ORLAND
Community Recovery and Wellness Center – Open for Summer Season
1187 E. South Street, Orland
Phone: (530) 865-6459
Hours: Monday-Friday from 8am-5pm
Harmony House – Open for Summer Season
343 Yolo Street, Orland
Phone: (530) 865-6725
Hours: Monday: 12pm (Noon)-4:30pm, Tuesday-Friday: 10am – 4:30pm.
Women, Infants, and Children (WIC) – Open for Summer Season
127 East Walker Street, Orland
Phone: (530) 934-6514
Hours: Monday-Friday from 8am-5pm
Orland Library – Open for Summer Season
333 Mill Street, Orland
Phone: (530) 865-1640
Hours: Monday, Wednesday, and Friday: 11am-6pm, Tuesday and Thursday: 11am-7pm, and Saturday: 11am-3pm
Only offering air conditioned facilities, no snacks or water provided. Animals not permitted.
Health and Human Services Agency – Open for Summer Season
601 East Walker Street, Orland
Phone: (530) 934-6514
Hours: Monday-Friday from 8am-5pm
WILLOWS
Behavioral Health – Open for Summer Season
242 North Villa Avenue, Willows
Phone: (530) 934-6514
Hours: Monday-Friday from 8am-5pm
Willows Library – Open for Summer Season
201 North Lassen Street, Willows
Phone: (530) 934-5156
Hours: Tuesday-Thursday from 11am-7pm, Friday and Saturday from 11am-5pm
Only offering air conditioned facilities, no snacks or water provided. Animals not permitted.
Health and Human Services Agency – Open for Summer Season
420 Laurel Street, Willows
Phone: (530) 934-6514
Hours: Monday-Friday from 8am-5pm
Public Health – Open for Summer Season
240 North Villa Avenue, Willows
Phone: (530) 934-6514
Hours: Monday-Friday from 8am-5pm
Wildfire Assistance Program
Website: norcalwildfireassistanceprogram.com
Contact: 1-888-626-0062
Claim Form Submission Deadline: November 15, 2019
This program provides payments of $5,000 per household for Camp Fire-affected homeowners. In a few quick and easy steps, you can submit your claim to the Wildfire Assistance Program online using a computer or mobile device.
Satellite Building Permit Center
Hours: Mon, Tue, Thu 9 AM-3:30 PM
Location: Paradise Branch Library (5922 Clark Road, Paradise, CA)
Phone: 530-872-6320
Services:
- Serve residents whose property is outside the Paradise Town limits.
- Assist residents to get building permits and information without having to travel to the Butte County office in Oroville.
Torres Shelter
Location: 101 Silver Dollar Way, Chico
Check-in New Guest: 2PM
Returning Guest: 4:30-6PM
Requirements Must register to stay overnight.
Must present picture I.D.
*Also welcome well-behaved and vaccinated pets.
Jesus Center (for women & children)
Location: 1297 Park Avenue, Chico, CA
Phone: 530-345-2640
Check-in: 4:30-5:30PM
Check out: 7:30AM the next morning
Requirements:
- Children must be above 11 years old.
- Must agree to do drug & alcohol tests.
Services
Shower
- Men: Mon, Tue, Thu, Fri 7:45-10:30AM
- Women: Mon, Tue, Thu, Fri 1:30-2:30PM
Breakfast
- Single Women & Children
- Mon-Fri 7:30-8AM
- Sat & Sun 7:30-8:15AM
- Men & Couples
- Mon-Fri 8-8:45AM
- Sat & Sun 8:30-9:15AM
Oroville Rescue Mission (for men and separately women & children)
Location: 4250 Lincoln Blvd, Oroville, 95966
Phone: 530-533-9120
Check-in: 4-4:30PM
Requirements: Must present Picture I.D. and Social Security Number
Services:
- Provides breakfast, lunch, dinner
- Opens to stay all-day when the weather is above 95° F
- Showers & clean clothing available (residents must shower every day)
- Offers addiction recovery programs
Community Resources
Butte 2-1-1 Help Central 24-Hour Helpline
- Call 2-1-1
* People sheltering outside of Butte County should call the toll free number 1-866-916-3566 - Text your Butte County zip code to 898211
- Sign up online through bit.ly/211intake
For a more comprehensive resource list: http://helpcentral.org/camp-fire-information/
Shelter
Torres Shelter
Location 101 Silver Dollar Way, Chico
Check-in New Guest: 2PM
Returning Guest: 4:30-6PM
Requirements Must register to stay overnight
Must present picture I.D.
* Also welcome well-behaved and vaccinated pets
Jesus Center (for women & children)
Location 1297 Park Avenue, Chico
Phone 530-345-2640
Check-in 4:30-5:30PM
Check out 7:30AM the next morning
Requirements Children must be above 11 years old
Must agree to do drug & alcohol tests
Services
Shower | Men | Mon, Tue, Thu, Fri 7:45-10:30AM | |
Women | Mon, Tue, Thu, Fri 1:30-2:30PM | ||
Breakfast | Single Women & Children | Mon-Fri 7:30-8AM | Sat & Sun 7:30-8:15AM |
Men & Couples | Mon-Fri 8-8:45AM | Sat &Sun 8:30-9:15AM |
Oroville Rescue Mission (for men and separately women & children)
Location 4250 Lincoln Blvd, Oroville, 95966
Phone 530-533-9120
Check-in 4-4:30PM
Requirements Must present Picture I.D. and Social Security Number
Services
- Provides breakfast, lunch, dinner
- Opens to stay all-day when the weather is above 95° F
- Showers & clean clothing available (residents must shower every day)
- Offers addiction recovery programs