CAMP FIRE RECOVERY SERVICE CENTER

Immediately following our Camp Fire relief mission, Tzu Chi USA initiated its mid-to-long-term recovery services to individuals and families affected by the Camp Fire.

These services include disaster case management, housing support, medical outreach, educational programs, humanistic cultural events, spiritual and emotional support, and resource referrals.

For Camp Fire’s long-term recovery, Tzu Chi USA pays extra attention to individuals and families in Magalia, Concow, and Yankee Hill as well as families who have relocated to Redding, as residents of these areas are far from cities closer to Paradise and have very limited access to resources and support. 

Community Resources

Butte 2-1-1 Help Central 24-Hour Helpline 

・Call 2-1-1
People sheltering outside of Butte County should call the toll free number 1-866-916-3566

・Text your Butte County zip code to 898211

・Sign up online through bit.ly/211intake

 

For a more comprehensive resource list, visit helpcentral.org/camp-fire-information.

Additional Resources:
Magalia Community Church

Hours: Tue, Wed, Thu, Sat 11AM-3PM

Location: Magalia Community Church (Old Magalia Church) 13700 Old Skyway, Magalia, CA 95954

Phone: 530-877-7963

Services:

Food & supplies: Offering supplies and food to Camp Fire survivors. Supplies like clothing and household items available are based on daily donations. Fire survivors should bring a photo ID and proof of impact to receive the services.

Laundry & shower trailers: Laundry detergent and fabric softener sheets are provided.
Hours: Tue, Wed, Thu, Sat 11AM-7PM (Last load of laundry: 6PM)

Monthly distribution: Offering fresh fruit and vegetables, non-perishable food, commodities, water, and a limited number of furniture items (availability depending on donations). Please call the church ahead during the operation hours for supply availability.

Pastoral counseling: Pastors are available to talk and provide mental health relief.
Location: Community/Fellowship Hall’s library in the church
Hours: Thu 11AM-3PM

Cal Hope counseling: California Hope of Butte County provides counseling, assessments, and referral support. The counselors wear blue t-shirts with an orange flower, feel free to speak with them!
Location: Historic Chapel

Visit the Butte County website for the most updated information.

CHICO

Chico Branch Library Open for Summer Season

1108 Sherman Avenue, Chico

Phone: (530) 891-2762

Hours: Tuesday-Thursday from 10am-6pm, Friday-Saturday from 10am-5pm, Sunday from 1pm-5pm

Only offering air conditioned facilities, no snacks or water provided. Animals not permitted.

The Chico MallOpen for Summer Season

1950 East 20th Street, Chico

Hours: Monday-Saturday from 10 am to 9pm, Sunday from 11am- 6pm 

Only offering air conditioned facilities, no snacks or water provided. Animals not permitted.

OROVILLE

African American Family & Cultural Center in OrovilleOpen for Summer Season

3300 Spencer Ave, Oroville

Phone: (530) 532-1205

Hours: Monday-Friday from 9am-6pm

Open to the public; no pets, only verified service animals allowed. Water available. 

Feather River Senior Citizens Associations Center Open for Summer Season

1335 Myers St, Oroville

Phone: (530) 533-8370

Hours: Monday-Saturday from 10am-2pm

Animals not permitted, only service animals allowed.

Oroville Branch Library – Open for Summer Season

1820 Mitchell Avenue, Oroville

Phone: (530) 538-7641

Hours: Tuesday-Saturday from 10am-5pm, Sunday from 1pm-5pm 

Only offering air conditioned facilities, no snacks or water provided. Animals not permitted.

Oroville Rescue MissionOpen when the temperature goes above 95 degrees.

4250 Lincoln Boulevard, Oroville 

Phone: 530-538-2401

Hours: 10am – Dusk (typically around 8pm)

Open to the public, offering air-conditioned space and water on days when the temperature rises above 95 degrees. Lunch is served at 12pm (noon) and dinner is served at 7pm. Leashed pets are permitted.   

BIGGS

Biggs Branch LibraryOpen for Summer Season

464A B Street, Biggs

Phone: (530) 868-5724

Hours: Tuesday from 12pm-6pm and Saturday from 10am-4pm

Only offering air conditioned facilities, no snacks or water provided. Animals not permitted.

DURHAM

Durham Branch LibraryOpen for Summer Season

2545 Durham-Dayton Hwy, Durham

Phone: (530) 879-3835

Hours: Tuesday – Wednesday from 12pm(noon)-6pm, Thursday-Friday from 10am-5pm

Only offering air conditioned facilities, no snacks or water provided. Animals not permitted. 

GRIDLEY

Gridley Branch LibraryOpen for Summer Season

299 Spruce Street, Gridley

Phone: (530) 846-3323

Hours: Tuesday-Wednesday from 12pm(noon)-6pm, Thursday-Saturday from 10am-4pm

Only offering air conditioned facilities, no snacks or water provided. Animals not permitted.

GLENN COUNTY

***A Cool Zone is a location to get out of the heat for a period of time to let your body cool down. Cool Zone facilities include libraries, community centers, malls, and senior centers. Cool Zones do not offer snacks or water, only air conditioned facilities. Animals are not permitted***

BAYLISS

Bayliss Library Open for Summer Season

7830 Road 39, Glenn

Phone: (530) 934-2287

Hours: Tuesday from 10am-6pm

Only offering air conditioned facilities, no snacks or water provided. Animals not permitted. 

ELK CREEK

Elk Creek Library Open for Summer Season

3432 County Road 309

Hours: Tuesday and Thursday from 1pm-5pm

Only offering air conditioned facilities, no snacks or water provided. Animals not permitted.

HAMILTON CITY

Hamilton City LibraryOpen for Summer Season

330 Broadway, Hamilton City

Phone: (530) 826-3466

Hours: Tuesday, Wednesday, and Thursday from 1pm-5pm

Only offering air conditioned facilities, no snacks or water provided. Animals not permitted.

ORLAND

Community Recovery and Wellness CenterOpen for Summer Season

1187 E. South Street, Orland  

Phone: (530) 865-6459  

Hours: Monday-Friday from 8am-5pm

Harmony HouseOpen for Summer Season

343 Yolo Street, Orland

Phone: (530) 865-6725  

Hours: Monday: 12pm (Noon)-4:30pm, Tuesday-Friday: 10am – 4:30pm.

Women, Infants, and Children (WIC)Open for Summer Season

127 East Walker Street, Orland

Phone: (530) 934-6514

Hours: Monday-Friday from 8am-5pm

Orland LibraryOpen for Summer Season

333 Mill Street, Orland

Phone: (530) 865-1640

Hours: Monday, Wednesday, and Friday: 11am-6pm, Tuesday and Thursday: 11am-7pm, and Saturday: 11am-3pm

Only offering air conditioned facilities, no snacks or water provided. Animals not permitted.

Health and Human Services Agency Open for Summer Season

601 East Walker Street, Orland 

Phone: (530) 934-6514

Hours: Monday-Friday from 8am-5pm

WILLOWS

Behavioral Health Open for Summer Season

242 North Villa Avenue, Willows

Phone: (530) 934-6514

Hours: Monday-Friday from 8am-5pm

Willows Library Open for Summer Season

201 North Lassen Street, Willows 

Phone: (530) 934-5156

Hours: Tuesday-Thursday from 11am-7pm, Friday and Saturday from 11am-5pm

Only offering air conditioned facilities, no snacks or water provided. Animals not permitted.

Health and Human Services Agency Open for Summer Season

420 Laurel Street, Willows

Phone: (530) 934-6514

Hours: Monday-Friday from 8am-5pm

Public HealthOpen for Summer Season

240 North Villa Avenue, Willows

Phone: (530) 934-6514

Hours: Monday-Friday from 8am-5pm

Wildfire Assistance Program

Website: norcalwildfireassistanceprogram.com

Contact: 1-888-626-0062

Claim Form Submission Deadline: November 15, 2019

This program provides payments of $5,000 per household for Camp Fire-affected homeowners. In a few quick and easy steps, you can submit your claim to the Wildfire Assistance Program online using a computer or mobile device.

Satellite Building Permit Center

Hours: Mon, Tue, Thu 9 AM-3:30 PM

Location: Paradise Branch Library (5922 Clark Road, Paradise, CA)

Phone: 530-872-6320

Services:      

  • Serve residents whose property is outside the Paradise Town limits.
  • Assist residents to get building permits and information without having to travel to the Butte County office in Oroville.
Torres Shelter

Location: 101 Silver Dollar Way, Chico

Check-in New Guest: 2PM

Returning Guest: 4:30-6PM

Requirements Must register to stay overnight.

Must present picture I.D.

*Also welcome well-behaved and vaccinated pets.

Jesus Center (for women & children)

Location: 1297 Park Avenue, Chico, CA

Phone: 530-345-2640

Check-in: 4:30-5:30PM

Check out: 7:30AM the next morning

Requirements:

  • Children must be above 11 years old.
  • Must agree to do drug & alcohol tests.

Services

Shower

  • Men: Mon, Tue, Thu, Fri 7:45-10:30AM
  • Women: Mon, Tue, Thu, Fri 1:30-2:30PM

Breakfast

  • Single Women & Children
    • Mon-Fri 7:30-8AM
    • Sat & Sun 7:30-8:15AM
  • Men & Couples
    • Mon-Fri 8-8:45AM
    • Sat & Sun 8:30-9:15AM
Oroville Rescue Mission (for men and separately women & children)

Location: 4250 Lincoln Blvd, Oroville, 95966

Phone: 530-533-9120

Check-in: 4-4:30PM

Requirements: Must present Picture I.D. and Social Security Number

Services:

  • Provides breakfast, lunch, dinner
  • Opens to stay all-day when the weather is above 95° F
  • Showers & clean clothing available (residents must shower every day)
  • Offers addiction recovery programs

Spiritual Support

Contact Our Recovery Service Center

Buddhist Tzu Chi Foundation
Camp Fire Recovery Service Center

530-801-6335
tzuchi_chico@tzuchi.us
2500 Floral Ave., Suite 20
Chico, CA 95973

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T: +1 (909) 447.7799

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Tzu Chi USA will receive the proceeds from your tax deductible donation.

Buddhist Tzu Chi Foundation is a 501(c)(3). Copyright © Buddhist Tzu Chi Foundation, 2019. Privacy Policy | Terms & Conditions

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